Who`s the Boss

'Who's the Boss', presents 150 practical tried and true methods for quality management.
Together these methods comprise a complete management toolkit, presented in a concise, clear and easy to implement manner.  Each method is accompanied by an example from a real-life situation based on the experience of many managers in leading organizations.
A great guide for managers and employees in large and small organizations.

See below the introduction and the first chapter

For and more details – please press here 

Available at Amazon (Paperback)               

  Cover (back & front)
  T.O.Contents & introduction
  Who Are You?
  Criticism & Discipline
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